Terms of Services

1. Acceptance of Terms
By using our website or requesting services, you agree to these Terms of Service.
If you do not agree, please do not use our website or services.
These terms apply to all visitors, clients, and service enquiries.

2. Services Provided
We provide professional plumbing-related services as listed on our website.
Services are subject to availability and site conditions.
All work is carried out according to industry standards and applicable regulations.

3. Quotes and Pricing
Quotes are based on information provided and initial assessments.
Prices may change if additional work is required or conditions differ on site.
Quotes are valid for a limited time unless stated otherwise.
All prices are subject to confirmation before work begins.

4. Appointments and Access
Clients must provide reasonable access to the property for scheduled work.
Missed appointments or restricted access may result in additional charges.
We reserve the right to reschedule appointments due to unforeseen circumstances.

5. Payments
Payment terms will be communicated before work begins.
Payment is due upon completion unless otherwise agreed in writing.
Late or unpaid accounts may result in service delays or recovery action.

6. Cancellations
Cancellations should be made as early as possible.
Late cancellations may result in call-out or booking fees.
Emergency bookings cancelled without notice may incur charges.

7. Client Responsibilities
Clients are responsible for:

Providing accurate information about plumbing issues
Ensuring safe access to work areas
Removing personal items where required
Informing us of known risks or existing damage

8. Limitations of Liability
We are not responsible for pre-existing damage or concealed defects.
Liability is limited to the work performed.
We are not liable for indirect or consequential losses where legally permitted.

9. Warranties and Workmanship
Workmanship is carried out with reasonable care and skill.
Manufacturer warranties apply to supplied products where applicable.
Warranty does not cover misuse, neglect, or unauthorised alterations.

10. Compliance and Certification
Compliance certificates are issued only after inspection and approval.
Certification applies only to work inspected by us.
Clients are responsible for addressing any non-compliant issues identified.

11. Use of Website Content
All website content is owned or licensed by us.
Content may not be copied, reused, or distributed without permission.
Website information is provided for general guidance only.

12. Third-Party Services
We may reference or use third-party services where required.
We are not responsible for third-party actions or service outcomes.

13. Changes to Services or Terms
We may update services, pricing, or these terms at any time.
Updates will be reflected on this page.
Continued use of services indicates acceptance of updated terms.

14. Governing Law
These terms are governed by applicable local laws.
Any disputes will be handled under the relevant legal jurisdiction.

15. Contact Information
For questions regarding these Terms of Service:

Please contact us using the details provided on our Contact Us page.