Privacy Policy

1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information.
By using our website or contacting us, you agree to the terms outlined below.
We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect
We may collect the following information:

Full name
Phone number
Email address
Physical address (when required for service)
Any information submitted through contact or quote forms
Website usage data such as pages visited and time spent on the site

3. How We Collect Information
We collect information when you:

Fill in a contact or quote form
Request a service or consultation
Communicate with us via email or phone
Browse our website (via cookies and analytics tools)

4. How We Use Your Information
Your information may be used to:

Respond to enquiries and quote requests
Provide requested services
Schedule appointments
Communicate service-related information
Improve website performance and user experience
Meet legal or regulatory requirements

5. Sharing of Information
We do not sell or rent personal information.
Information is only shared when required to deliver services or meet legal obligations.
Trusted service providers may access information strictly for operational purposes.

6. Data Storage and Security
Personal information is stored securely.
Reasonable measures are taken to protect data against loss, misuse, or unauthorised access.
Access to personal data is limited to authorised personnel only.

7. Cookies and Tracking
Our website uses cookies to improve functionality and user experience.
Cookies may track site usage, preferences, and performance data.
You can disable cookies through your browser settings if preferred.

8. Third-Party Services
Our website may include third-party tools such as contact forms or analytics services.
These services may collect data in line with their own privacy policies.
We are not responsible for third-party privacy practices.

9. Your Rights
You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal data where legally permitted
Withdraw consent for communication at any time

10. Data Retention
Personal information is kept only for as long as necessary.
Data may be retained to meet legal, administrative, or service requirements.

11. External Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.

12. Policy Updates
This Privacy Policy may be updated from time to time.
Changes will be posted on this page.
Continued use of the website indicates acceptance of updated terms.

13. Contact Information
If you have questions about this Privacy Policy or how your data is handled:

Please contact us through the details provided on our Contact Us page.